Step 1: Create an account
The whole flow starts with an account. A VPNBQ account has just two fields, username and password, and no email address is required, so there is no verification email step on the registration page: fill it in and you are done. There are two entry points: the Log in button in the top right of any marketing page, or the First Month Free button at the top of this page. Both open the registration view of the dashboard.
Pick a username you can remember that does not contain your real name: 6 to 20 characters, letters and numbers mixed is fine. Set a password specifically for this account rather than reusing one from another site — the subscription link is tied to this account, and account security decides whether other people can piggyback on your routes. Submit the form and the page moves to the account overview, where sections such as Overview / Plans / Downloads / Orders appear on the left or at the top, which means you are logged in.
If the page stays on the registration form after you submit, the two password entries usually do not match, or the username is already taken; try another username. Once registration is done, do not rush to connect — check your plan status first. Without an active plan, the downloads section will not show any clients or subscription content.
Next: choose a plan and pay in the same dashboard.
Step 2: Choose a plan and place your order
Once registration is complete, open the Plans section of the dashboard. Monthly subscriptions come in three tiers: ¥9.9/month with 60GB, ¥18/month with 250GB and ¥28/month with 500GB; data resets every month on the day you activated. If you upgrade mid-cycle, the price difference is converted into remaining days, so you do not have to wait for the next billing period. If your usage varies a lot and you would rather not reset monthly, data packs are also available: ¥158 / 300GB, ¥358 / 1000GB and ¥658 / 3000GB — use them up at your own pace, they never expire.
After choosing a tier, click the button on the card to open the order confirmation page, check the amount and billing period, then pick a payment method: Alipay / WeChat / USDT. Once you have scanned the code or sent the transfer, the order status changes from pending payment to activated — usually within seconds, with no need to refresh the page. If it does not change, check the current status of that order under Orders before starting a new payment.
On refunds: 14-day refund, no questions asked. In other words, if the routes turn out not to fit your use case after purchase, just submit a request within the window — you do not have to worry about whether you picked the right tier. That is also why a first purchase on a lower tier makes sense: get the flow working, then adjust to your actual usage.
Next: once your plan is active, copy your subscription link from the overview page.
Step 3: Copy your subscription link
Open the Overview section of the dashboard. In the middle of the page there is a subscription area holding a long link that starts with https:// and carries a token parameter, with a copy button next to it. That string is your subscription link: it tells the client where to fetch the route list. It is not an installer, and it is not a file you can double-click to run.
Once copied, store it somewhere only you can reach — a note on your own device or a password manager, for example. The link carries your account credentials, so it works like a key to the account: do not post it in public groups or forums, and do not include it in screenshots. Using the same account on unlimited devices at the same time is fine — sharing one subscription link across your own devices is normal use — but sharing it with other people makes the account status impossible to control.
The example on this page looks like this, so you can confirm you copied the right thing:
https://example.com/sub?token=YOUR_TOKENThe real link only appears in the dashboard after you log in; neither this page nor any marketing page will ever show a working subscription address. If the overview page does not display a subscription area, go back one step and check whether the order has changed to activated — accounts without an active plan do not generate subscription content.
Next: install the client for your device type and paste this link into it.
Step 4: Import your subscription in the client
Clients are all obtained from the Downloads section of the dashboard: log in, choose the build for your device, and note that installers are only provided to accounts with an active plan. Marketing pages deliberately carry no static download links — clients and subscription content are always issued from the same place, which avoids version mismatches. Once installed, the path differs slightly across the four platforms.
Windows client
Install the downloaded package following the prompts. If the system firewall asks on first launch, allow it through. The main window usually has two columns: the route list on the left, settings on the right or at the top. Find the entry labelled Subscription, Profile or Providers, click Add, paste the link from step 3 into the address field, give it any name (VPNBQ, for example), save, then click Update or Download. Region names such as Hong Kong, Singapore and Tokyo start appearing in the list — the subscription has been fetched successfully.
One switch on Windows is easy to overlook: the system proxy. Most clients take over the system proxy automatically, but if your browser still cannot open the target site, check whether System Proxy is enabled in the settings.
macOS client
After installation, the macOS client does not sit in the Dock — it lives in the menu bar at the top right of the screen; click the icon to open the panel. Go to Preferences or Configuration, select the Subscription tab, paste the link into a new entry and save, then click Update once. The first time you enable it, macOS asks for permission to add a network configuration; enter your Mac login password to confirm. This only happens once.
You can switch routes straight from the menu bar panel: expand the route list, select a region and the switch is done, with the status text changing to connected. If the list is still empty after updating the subscription, check whether the link was truncated when copied — long links wrap automatically in some editors, and copying it again in full usually fixes it.
Android client
On Android, open the app after installing; the main screen or the sidebar usually has a Configuration or Subscription page. Tap the add button in the bottom right, choose Import from link or Import from URL, paste the subscription link and confirm — the app fetches the route list immediately. If the list is empty after adding, go back to that entry and tap Update once.
The first time you connect, the system shows a connection request dialog asking to let the app establish a network connection; tap Allow and it will not ask again. Route switching on Android happens in the groups on the home screen, and long-pressing an entry usually reveals latency test or refresh options — picking a route with lower latency gives a better experience. Devices with aggressive battery-saving policies may drop the connection after a while; adding the app to the battery optimisation whitelist helps.
iOS client
iPhone and iPad need one extra system authorisation compared with desktop, and the order matters. Install the client from the App Store first, open it and add the subscription link on the Subscription or Configuration page, update once and confirm the route list appears; then go back to the home screen, select a route and tap the connect switch.
The system then shows a dialog saying the client wants to add a VPN configuration, with Allow and Don't Allow below it. You must tap Allow and confirm with Face ID, Touch ID or your device passcode. This is how iOS works: any app that takes over the network connection needs system-level authorisation, and skipping it means no connection. Once authorised, a VPN indicator appears in the status bar at the top of the screen and the client status changes to connected.
If you tap Don't Allow by mistake, the connect switch snaps straight back to off. To fix it, check under Settings → General → VPN & Device Management for the corresponding configuration, or simply trigger a connection again in the client and re-authorise.
Next: pick a route, connect, and verify that it really works.
Step 5: Connect and verify it works
Once the route list has loaded, choose one route rather than enabling everything. For a first run, start with nearby regions such as Hong Kong, Singapore or Japan: within a single subscription, 110+ countries / 160+ routes cover exits for different purposes — nearby regions suit everyday browsing and video, while distant regions suit services that only open up in specific areas. Select one and click connect, then wait for the status text to change to connected.
A successful connection does not mean the route is working, so verify in two steps. First, check the client itself: does the icon show connected, and are traffic numbers moving? Second, make a real request: open your browser and load a site or service you normally use — if it loads, the exit has switched. If the client says connected but pages still will not open, troubleshoot in order: switch to another route in the same region, then try another region, and finally check whether the system proxy switch in the client has been turned off.
On speed: experience during peak evening hours depends mainly on the route type, and the same region usually has several routes to choose from — switching route is often more effective than reconnecting repeatedly. If one site loads slowly while others are fine, that site probably has requirements about the exit region; switch to a route in the matching region. More detailed notes on route types and how to choose are on the server list page and are not covered here.
Step 6: Renewals and routine upkeep
Day-to-day use comes down to three things. First, subscription updates: routes are adjusted from time to time, and one tap on Update subscription in the client syncs the latest list — no reinstall and no need to copy the link again. Second, data usage: the overview page shows how much data you have used in the current cycle and how much is left; monthly subscriptions reset every month on the activation date, while data packs last until used up and never expire, and the two billing models do not affect each other. Third, switching devices: unlimited devices can be online at the same time — install the client on the new device, log in to the dashboard with the same account and import the subscription link again. No extra purchase is needed.
Renewals happen in the Plans section of the dashboard, with the same payment methods as the first order: Alipay / WeChat / USDT. If you need to change tiers during a subscription period, the price difference from an upgrade is converted into remaining days, so nothing you have paid for is wasted. For anything related to billing or refunds, you can open a ticket in the dashboard; the 14-day refund is requested through the same ticket form.
For more structured material, two places are worth reading next: the Help Center sorts common questions into four categories — account, connection, speed and billing — while the Handbook is a long-form guide running from how the service works to advanced usage. This page deliberately stays light and only takes you as far as a working connection.